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How sv66 Handles Your Personal Information

This Privacy Policy sets out exactly what data sv66 collects when you open an account, make a deposit via bKash, Nagad or Rocket, or contact our support team — and how we protect it.

Account data protectionbKash, Nagad, Rocket transaction privacyNo third-party data salesRight to access your recordsContact us to update or delete
sv66 How sv66 Handles Your Personal Information
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies and Account Security

Encryption in transit

Every data exchange between your device and our servers travels over SSL. This covers login credentials, bKash or Nagad payment references, and all account activity you generate in the lobby.

Cookie controls

We use session cookies to keep you logged in and analytics cookies to understand how you move through the site. You can block or delete either type through your browser or mobile settings at any point.

Data retention limits

We do not hold your personal records longer than your account needs them. Once you close your account and any outstanding payment queries are resolved, we begin the deletion process under applicable local law.

Who to contact for changes

To correct a name, update your registered mobile number, or request a full export of your data, use the Account Settings path or reach the support team via live chat inside the dashboard.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Live Chat Open the chat widget inside your account dashboard to raise a data access or correction request directly with our support team — responses are handled during active support hours.
Email Support Send your data request, including your registered email address and the specific information you want to access or remove, to our dedicated privacy contact address listed in the app.
Account Settings Log into your sv66 account on mobile or desktop, head to Profile Settings, and submit a data correction or deletion request directly without contacting support first.

Common Questions About Your Privacy at sv66

These questions cover the data rights and account privacy concerns we hear most often from people in Bangladesh. If your question is not answered here, our support team can help via live chat or account settings.

We collect the name, contact details, and payment method you provide at registration — including bKash, Nagad or Rocket references — plus device and session data when you access the lobby.

We do not sell your personal data. We may share it with payment processors to complete a bKash or Nagad transaction, or with authorities where local law in your eligible region requires it.

Yes. Log into your account, go to Profile Settings, and submit a data access request. We will compile your records and respond through the contact method on your account.

Submit a deletion request via Account Settings or through live chat support. We process deletions once any open payment queries are resolved, in line with applicable law in your region.

We retain your data only while your account is active or as required by the law that applies in your eligible region. We do not hold payment records, including Rocket transactions, beyond that window.

Our team can see the reference number and amount you submit — not your mobile wallet PIN or full account details. Payment credentials stay within your own bKash or Nagad app at all times.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.