Moving Winnings Back to Your Wallet
Withdrawal requests start in the same cashier section as deposits. Choose the wallet you want the funds sent to — bKash, Nagad or Rocket — and enter the amount you wish to withdraw. The cashier will ask you to confirm the wallet number linked to your account before submitting. If your account verification is already complete, the request moves straight to processing.
We do not state fixed payout speeds because wallet network conditions vary, but we aim to process requests promptly and you can track the status under your account history at any point.
- Open Withdrawal in Cashier — Go to the cashier, select the withdrawal tab, and choose your preferred wallet — bKash, Nagad or Rocket.
- Enter the Amount — Type the amount you want to withdraw. The cashier shows any minimum or maximum that applies to your account tier at that moment.
- Confirm Your Wallet Number — Verify the wallet number on file matches the one you want paid. If it needs updating, go to account settings before submitting.
- Track Request Status — After submitting, the request appears under account history with a status label. Contact support if the status stays pending longer than expected.